Retta Isännöinti is one of Finland's leading property management service companies. It implemented the Genesys Cloud customer service solution four years ago with the assistance of Advania, and the results have been...
Retta Isännöinti Enhances Customer Service with Genesys Cloud
Retta Isännöinti is one of Finland's leading property management service companies. It implemented the Genesys Cloud customer service solution four years ago with the assistance of Advania, and the results have been...
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Avarn Security is an expert in security technology and offers security services in Finland, Sweden, and Norway. The long-standing collaboration between Advania and Avarn took its’ next step when Avarn Security emergency...
Telephone-based rail disruption management
VR Group was looking to upgrade the call-handling system of its Operations Centre, and decided to put the contract out to tender. The Operations Centre’s main role is to manage rail disruptions, which is why an ordinary...
The partnership between Advania and Mehiläinen started back in 2018, when Mehiläinen turned to Advania for help in building a comprehensive customer service system. The social and health-care services company was hoping to...
Asuntosäätiö Asumisoikeus Oy (‘Asokodit’) launched its cloud-based tenant information portal in 2019. Kotikulma is an online customer service interface that Asokodit’s tenants can use to manage their housing-related...